Date: January 22, 2003

1. Warranty Time Period and Coverage

• Consumer Use –
  Chain Saws, Trimmers, Air Blowers                      2 Years
  Mist Blowers, Backpack Sprayers, Spreader         1 Year
  Handheld Sprayers                                              5 Years
  Spraystar                                                           6 Months
• Commercial Use –
  Chain Saws, Trimmers, Air Blowers                       2 Years
  Backpack and Handheld Sprayers, Spreader          1 Year
  All Others                                                          90 Days
• Flexible shaft for trimmer models 117 and 121    Lifetime
• The Limited Warranty extends to the original purchaser of Solo equipment and commences on the date of the original retail purchase.  Proof of purchase is the owner’s responsibility.
  

2. Authorized Warranty Service Facilities - Warranty Service may be  performed by an authorized:

• Solo Dealer
• Solo Distributor
• Service Center

3. Warranty Procedures:
Solo’s warranty policy is to replace or repair the parts found defective in material or workmanship.

• In most instances warranty claims are handled with no questions regarding their validity.  However, some requests are not justified.
• Excluded from warranty – normal wear and tear, incidental, indirect or consequential damages as outlined in the warranty disclaimer paragraph.  Cleaning and adjusting carburetors is not covered.

Parts Used for Warranty Claims

• The following parts will be saved and tagged by the repair center until warranty is approved by Solo – all pistons, cylinders, electronic ignition components, crankshafts and carburetors.  When an unusual problem or failure occurs, the service center will return the affected parts to Solo.

For questions, call, write or e-mail:  Solo Incorporated
    Attn: Warranty Claims
    5100 Chestnut Avenue
    Newport News, VA   23605
    Phone: (757) 245-4228 (Mon-Fri 8:30-5:00 EST)
        Fax: (757) 245-0800
                 E-mail: techserv@solousa.com